Orison Careers Consult is seeking a dedicated and customer-focused Customer Service Representative to join their team. This full-time position offers an excellent opportunity for individuals passionate about delivering exceptional customer service.
Job Details
- Job Title: Customer Service Representative
- Company: Orison Careers Consult
- Location: Osun State, Nigeria
- Job Type: Full-Time
- Salary: ₦150,000 – ₦250,000 per month
- Experience Level: Entry Level (0–1 year)
- Minimum Qualification: HND in any field
- Application Deadline: Not specified
Job Summary
The ideal candidate will be responsible for handling customer inquiries, providing product and service information, and resolving customer issues. This role requires excellent communication skills and a commitment to customer satisfaction.
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide accurate information about products, services, and company policies.
- Resolve customer complaints by identifying problems and providing appropriate solutions.
- Process orders, returns, and exchanges as needed.
- Maintain detailed and accurate records of customer interactions in the company’s CRM system.
- Collaborate with other departments to ensure customer satisfaction and timely issue resolution.
- Follow up with customers to ensure their concerns have been addressed.
- Meet performance targets, including response time and customer satisfaction ratings.
Requirements
- Minimum of HND in any field of study.
- 0–1 year of experience in a customer service role.
- Strong listening and communication skills.
- Willingness to learn and adapt.
- A genuine interest in helping people.
How to Apply
Interested and qualified candidates should apply through the official Indeed job posting:
CLICK HERE
*Note: You must create an Indeed account before continuing to the company website to apply. *
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Source
Indeed Job Posting
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