The Customer Service Associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner. You will apply your multitasking skills by listening and speaking to customers, navigating computers, and typing call documentation simultaneously. You will have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated and have excellent people skills. Job Overview Job Types: Part-time, Full-time Work Setting: Work from home Location: Remote (Global) Salary: Competitive Pay Employer: Eco Global Responsibilities Attending training sessions to grow knowledge of product and to develop customer service skills. Resolving phone, walk-in, mail, fax, and email customer inquiries. Processing and logging incoming calls into CRM syst...
We are looking for a Virtual Assistant (VA) to serve as an operational extension of our high-performing providers - someone who streamlines administrative workflows, strengthens patient engagement, and brings the kind of steady consistency that helps practices grow and thrive. This role is a great fit for someone who is proactive, resourceful, and energized by a fast-paced, startup-style environment where no two days look exactly the same. We are looking for a true self-starter - someone who is confident in their ability to figure things out, ask smart questions, and move work forward without needing a roadmap for every task. Above all, our providers are at the heart of this role. They are entrusting you with pieces of their practice they hold close and precious, and our highest priority is making sure they feel that every task is done as well as, if not better than, what they could have done themselves. Job Overview Job Types: Part-time, Full-time Work Setting: Work from home Location...