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Customer Service Associate - Eco Global

The Customer Service Associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner. You will apply your multitasking skills by listening and speaking to customers, navigating computers, and typing call documentation simultaneously. You will have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated and have excellent people skills. Job Overview Job Types: Part-time, Full-time Work Setting: Work from home Location: Remote (Global) Salary: Competitive Pay Employer: Eco Global Responsibilities Attending training sessions to grow knowledge of product and to develop customer service skills. Resolving phone, walk-in, mail, fax, and email customer inquiries. Processing and logging incoming calls into CRM syst...
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Executive Assistant at Automattic

Automattic, the tech powerhouse behind WordPress.com, Tumblr, WooCommerce, Jetpack, and other leading open source web applications, is looking for an Executive Assistant to support our Head of Product as we continue to grow and expand into new creative frontiers.

About This Role:

This is more than a traditional executive assistant position. You’ll be the operational backbone for one of our most critical leadership roles, ensuring seamless coordination across teams, projects, and priorities in our dynamic, remote-first environment. The ideal candidate thrives on variety, embraces challenges both big and small, and understands that exceptional support enables transformative product work. You’ll work in a fast-paced, globally distributed company where communication truly is oxygen and your organizational skills will directly impact how we build products used by millions worldwide.

Responsibilities:

  • Provide comprehensive executive support, including calendar management, travel coordination, and expense handling.
  • Create and manage executive-level communications with minimal direction.
  • Coordinate complex projects across multiple teams and time zones.
  • Handle confidential and sensitive matters with complete discretion.
  • Anticipate needs and proactively solve problems before they impact priorities.
  • Facilitate communication between the Head of Product and internal/external stakeholders.
  • Manage multiple concurrent tasks while maintaining exceptional attention to detail.
  • Support strategic initiatives and special projects as needed.

Requirements:

  • Bachelor’s degree or equivalent experience.
  • Minimum 5 years supporting executive-level management in administrative roles.
  • Superior written and verbal communication skills with executive-level experience.
  • Proven ability to remain calm under pressure and handle changing priorities.
  • Strong project management capabilities and technical proficiency.
  • Experience working in high-paced, action-oriented environments.
  • Proficiency with calendaring, expense, and travel management tools.
  • Exceptional organizational skills balanced with flexibility and adaptability.
  • High level of integrity and ability to handle confidential information.
  • Self-starter mentality combined with strong collaborative skills.
  • Personal commitment to delivering high-quality work consistently.

Salary range: $70,000 - 110,000 USD. Please note that salary ranges are global, regardless of location, and we pay in local currency.

We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated.

We’re pleased to offer a straightforward, competitive base salary, providing financial clarity without complex variable components. This isn’t your typical work-from-home job: we are a fully-remote company with an open vacation policy. To see a full list of benefits by country, consult our Benefits Page. And check out these links to learn more about How We Hire and What We Expect from Ourselves.

About Automattic

Now in our 20th year, we’re the people behind WordPress.com, WooCommerce, Tumblr, Simplenote, Jetpack, Longreads, Day One, PocketCasts, Beeper, and more. We believe in making the web a better place.

We’re a distributed company with more than 1400 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly—regardless of income, gender, politics, language, or where they live in the world.

We believe in Open Source, and the vast majority of our work is available under the GPL. Automattic is a Most Loved Company and Disability Confident Committed. (Here’s what that might mean for you.) Learn more about our dedication to diversity, equity, and inclusion and our Employee Resource Groups.

If you need disability-related accommodations during the application or interview process, please fill out this form. We are committed to ensuring an accessible hiring process for all candidates.

To learn about how we handle your data, please review our Privacy Policy.

You can track your application status and more at MyGreenhouse.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

APPLY HERE

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