Virtual Executive Assistant at SupportPay

About the Role

• Job Title Virtual Executive Assistant (Remote)

• Job Type Full-time, Remote

• Salary $50,000 – $80,000 per year

• Location Remote 

• Company SupportPay 

Introduction: Be the Strategist Behind the Leader

In fast-moving startups, CEOs often burn the candle at both ends. The Virtual Executive Assistant role at SupportPay puts you in the co-pilot seat—managing investor meetings, media attention, and team workflows so the founder can stay mission-focused. Imagine organizing chaos while making impact—whether it’s meeting prep, on-the-fly troubleshooting, or polished inbox management. This is a high-trust role that builds your influence while preserving the founder’s strategic momentum.

About Support Pay: Pioneering Modern Family Finances

Support Pay isn’t just another fintech—it's sculpting how families manage shared expenses and financial responsibilities in a transparent, stress-free way. Backed by strong B2B demand and Fortune 500 partnerships, they’re scaling fast as category leaders. Leading at SupportPay means supporting a purpose-driven company building financial wellness tools that actually improve lives.

What You’ll Be Doing (Role Overview)

• Mastering the CEO's Calendar: Proactively arrange investor calls, media interviews, team syncs across time zones—minimizing conflicts and maximizing focus.

• Inbox Strategist: Filter and prioritize messages so the CEO reviews only the most critical items. Draft and proofread communications and follow-ups as needed.

• Meeting & Task Hub: Set agendas, take notes (with AI help if needed), and track follow-up tasks via Jira or the appropriate team tools.

• Command Center: Keep the CEO’s day running smoothly—like an invisible effectiveness amplifier.

Key Responsibilities: Day in the Life

• Maintain a dynamic, clean schedule with buffer time for prep and recovery.

• Curate emails—highlight urgency, respond lightly, and forward only what matters.

• Prep meeting agendas, ensure context is clear, and drive task completion post-meeting.

• Handle logistics for investor, media, and internal communication with confidence.

• Keep task boards and codes clean—translate ideas into action.

Skills & Qualifications: Who Fits This Role

You’re their next teammate if you:

• Bring 5+ years of executive support experience.

• Are comfortable with tools like Microsoft Office, Jira, Confluence, and professional inbox workflows.

• Thrive in fast-paced environments and can anticipate needs before they arise.

• Communicate clearly, write precisely, and maintain professionalism always.

Why This Role Is High-Impact

• You amplify strategy — by managing ops, you free the CEO to lead and grow.

• Startup energy, remote flexibility — you get structure without losing autonomy.

• High visibility, high trust — you're a linchpin, not just a task processor.

• Opportunity to grow — as they scale, your position deepens and your influence expands.

How to Stand Out When Applying

• Show tangible support history — e.g., “Managed two-dial investor calendars across time zones without conflict.”

• Share tool comfort — familiarity with Jira or Confluence gives you an immediate edge.

• Demonstrate remote discipline — list your remote setup and communication best practices.

• Highlight proactive wins — like building scheduling templates or managing an email triage system

Interview preparations: Ready to shine

Expect questions such as:

• “How have you protected your executive’s time in a prior role?”

• “Tell me about a project you moved forward without direct instruction.”

• “How do you organize incoming messages and decide what gets flagged?”

Use clear, structured stories: situation → your action → outcome + improvement.

Application Steps

1. Tailor your resume to highlight executive, remote, and tool-based experience.

2. Write a crisp cover letter: 2–3 wins, your mission-driven mindset, and your virtual setup.

3. Prepare for strong follow-ups—like readiness to showcase calendars, agenda templates, or Jira workflows.

Final Thoughts & Staying Connected

The Virtual Executive Assistant role at SupportPay isn’t just administrative—it’s strategic, visible, and mission-aligned. You’ll directly support leadership in scaling and shaping modern family finance tools. If that excites you, this is the role to go all in.

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