Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need.
With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care.
- Job Types: Part-time, Internship
- Work Setting: Work from home
- Location: Remote (Worldwide)
About the Role
The Client Services Intern will support cross‑functional teams in the planning, execution, and documentation of client campaigns. This role is ideal for a student interested in project management, marketing operations, or client services. The intern will gain hands‑on experience with workflow tools, cross‑team collaboration, and real‑world campaign execution in a fast‑paced startup environment.
Responsibilities
Project Support
- Assist with setting up projects in Asana and maintaining timelines, tasks, and milestones.
- Help track progress across workstreams and escalate questions or potential delays to the project lead.
- Capture meeting notes, decisions, and action items to support team alignment.
Client Coordination
- Attend client meetings to observe, take notes, and support follow‑up actions.
- Help prepare status updates, timelines, and project materials for client review.
- Assist with sending initial questionnaires and organizing client folders in Box.
Cross‑Functional Collaboration
- Work with internal teams (Marketing, Data, Engineering) to gather information and ensure requirements are clearly documented.
- Support coordination of workflows related to campaign launches, reporting cycles, and platform updates.
- Assist with administrative tasks such as scheduling, documentation updates, and basic QA checks.
Platform & Submission Assistance
- Complete platform training and help organize submission materials.
- Maintain tracking sheets with login details and submission information.
- Document submission specifications and assist with uploading materials into client platforms.
- Attend MLR review calls as an observer.
Documentation & Organizational Support
- Help maintain accurate, version‑controlled project documentation, including trackers and timelines.
- Assist with updating statements of work (SOWs), change requests, and contract‑related documents under team guidance.
- Ensure all files are organized and stored according to internal standards.
Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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