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Customer Service Representative - Acendas Travel

Are you passionate about delivering exceptional client experiences and driving program success? Join Acendas Travel's Program Management team as a  Client Services Representative , where you'll manage corporate travel programs for clients with up to $1M in annual spend, build lasting relationships, and help shape the future of corporate travel solutions. Job Overview Job Type: Full-time Work Setting: Work from home Location: Remote (Anywhere) Salary: $39.00 per hour Employer: Acendas Travel Responsibilities Serve as the primary liaison for multiple client accounts, ensuring satisfaction and program efficiency. Proactively consult with clients on preferred supplier usage, pricing analysis, and technology solutions. Maintain and analyze monthly spend reports to identify trends and opportunities. Collaborate with vendors and internal teams to meet client objectives. Support new business implementations and technology rollouts. Create executive-level reporting packages and present ...

Sales Development Representative - ApartmentIQ

We’re a profitable, growth-stage company building industry-leading martech and data products for the PropTech space. Our focus is on our category-leading AI and data SaaS products with triple-digit growth rates. 

We’re a fully remote team of 100+ spread across the U.S. from coast to coast. We operate on a strict no a**holes policy and are proud to have built a community of highly performant people that take our work seriously, but not ourselves. And, we're looking for exceptional people to help further accelerate our growth.

While we’ve raised $30MM+ to date from some of the world’s best investors, we’re profitable with a strong balance sheet and an indefinite runway. We pride ourselves on achieving rapid growth without having to incinerate capital. 

  • Job Types: Part-time, Full-time
  • Work Setting: Work from home
  • Location: Remote 
  • Salary: To be determined
  • Employer: ApartmentIQ

About Our Products

ApartmentIQ is the all-in-one data platform powering smarter decisions across multifamily - covering 40M units with daily property and market intelligence used for surveys, research, and revenue management. We're trusted by 65% of the NMHC Top 50. Our sister company, MavenAI, delivers AI-powered marketing automation built by industry experts and integrated directly with property management systems, serving over 2M units.

The Role

We are looking for a strategic and high-energy Director of Sales Development to lead, scale, and transform our SDR organization. You aren't just a manager of managers; you are a pipeline architect. You will sit at the critical intersection of Marketing, Sales, and RevOps, ensuring our outbound engine is sophisticated, our inbound response is lightning-fast, and our talent pipeline is the strongest in the industry. Your mission is to continue to build and manage a top-tier "prospecting machine" that drives predictable, scalable revenue growth

Responsibilities

  • Strategy & Vision:
    • Define the roadmap for the Sales Development organization, aligning SDR targets with overall company revenue goals and departmental KPIs.
  • Leadership & Culture:
    • Lead and mentor a multi-layered team of Managers and Individual Contributors, fostering a culture of high accountability, continuous coaching, and professional development.
  • Process Optimization:
    • Design and implement cutting-edge prospecting methodologies, cadences, and playbooks to improve conversion rates from "cold lead" to "qualified opportunity."
  • Tech Stack Management:
    • Oversee and optimize our sales engagement stack (e.g., Salesforce, Salesloft, Gong, ZoomInfo, etc) to ensure maximum rep productivity.
  • Cross-Functional Partnership:
    • Work hand-in-hand with Marketing on lead-gen campaigns and with Account Executive leadership to ensure a seamless handoff and high "win rates" on SDR-generated meetings.
  • Data-Driven Analytics:
    • Track, analyze, and report on funnel metrics, from activity levels to pipeline contribution, providing actionable insights to the executive leadership

Qualifications

  • Proven Track Record: 10+ years of experience in Sales Development, with at least 4+ years in a senior leadership role managing managers in a high-growth SaaS environment.
  • Pipeline Expertise: You have a deep understanding of both inbound and outbound prospecting strategies and a history of consistently hitting or exceeding pipeline targets.
  • The "Coach" Mentality: A passion for talent development. You take pride in promoting SDRs to become the next generation of top-performing Account Executives.
  • Operational Rigor: You are highly analytical and comfortable using data to tell a story, identify bottlenecks, and forecast future performance.
  • Exceptional Communication: The ability to influence stakeholders at the C-suite level while remaining approachable and inspiring to entry-level hires.
  • Adaptability: Experience navigating the complexities of a fast-scaling company, with the ability to pivot strategies as market conditions or product offerings evolve.

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