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Customer Care Associate - Greenway Health

Bring your best and truest self. We celebrate what makes us different and what brings us all together. At Greenway Health, we are committed to an inclusive environment and a culture of belonging as we pursue our purpose of healthier communities, successful providers, and empowered patients. We are united in our goal to build the future of healthcare technology. Join us. Customer Care Associates will be responsible for all aspects of the patient billing processes, including responding to patient inquiries and having vast knowledge of the patient statements and collections process. This position requires excellent customer service skills along with good verbal and written communication skills.  Shift:1pm - 10pm EST. Job Overview Job Types: Part-time, Full-time Work Setting: Work from home Location: Remote (Worldwide) Salary: Competitive Compensation Employer: Greenaway Health Responsibilities Answer inbound patient calls Return patient calls daily and assist them with their questions...
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Virtual Assistant - Aligned Agency

I’m building a fast‑growing community and membership platform and looking for an Operations Manager who can step in and bring structure, clarity, and execution across the entire backend of the platform.

This is not a task‑based VA role. I’m looking for someone who thinks in systems, not checklists, and can see where things are fragile, messy, or manual—and then build processes that actually run without constant oversight.

Job Overview

  • Job Types: Part-time, Full-time
  • Work Setting: Work from home
  • Location: Remote (Worldwide)
  • Salary: (USD) $26 - $31 an hour
  • Employer: Aligned Agency

Responsibilities

  • Creating and documenting SOPs for core platform operations (onboarding, support, content rollout, member journeys).
  • Building and improving customer service, support, and member‑experience workflows.
  • Overseeing day‑to‑day operations of the community and making sure things don’t slip through the cracks.
  • Helping structure how content, courses, and challenges are rolled out and supported.
  • Identifying inefficiencies in the platform and member experience, and prototyping better systems.
  • Supporting the transition from “scrappy early‑stage” to a more organized, repeatable platform.

Requirements

  • You think in systems, not tasks.
  • You communicate clearly, directly, and with context.
  • You take initiative and don’t wait to be told every step.
  • You’ve built, not just supported, operations before (community, SaaS, education, or services).
  • You’re comfortable with ambiguity and are excited to help shape how this runs from the ground up.

APPLY FOR THIS POSITION

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