The Customer Service Representative (CSR) is a vital member of the Akina Pharmacy team, dedicated to delivering exceptional service to patients, providers, and healthcare partners. As the first point of contact, the CSR ensures inquiries, order confirmations, and issue resolutions are handled promptly, professionally, and with empathy, always striving to enhance the customer experience. This role involves managing a high volume of inbound and outbound communications, accurately documenting customer and patient information, and supporting the seamless workflow of prescription orders. Success in this position requires excellent communication skills, attention to detail, and the ability to meet performance metrics such as call quality, average handle time, and first-call resolution rates. At Akina Pharmacy, we value individuals who embody our core identity values of Excellence Always, Go-Getter’s Unite, Compassion For All, and Called To Serve. If you thrive in a fas...
We are seeking a reliable and proactive Executive Assistant to support communication, lead follow-up, and day-to-day operations. This is a 1099 contract role, not a traditional employee position. This role is best suited for someone who can manage recurring responsibilities independently, communicate professionally, and maintain organization without constant direction. You will not be micromanaged — but you will be expected to execute consistently. Job Overview Job Types: Part-time, Full-time Work Setting: Work from home Location: Remote (Global) Salary: (USD) $20 - $25 an hour Employer: Bolling Realty at Fathom Realty Responsibilities Respond to inbound leads via email and/or text within 24 hours Communicate in a warm, professional, non-salesy brand voice Schedule and coordinate calls using Calendly Maintain and update CRM (Lofty or similar) consistently Keep Asana tasks organized and current Monitor inbox and ensure no communication is missed Send follow-ups to leads and clients ...