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Executive Administrative Assistant - IOR Partners

We're looking for someone who wants to operate at the intersection of strategy, relationships, and execution, becoming a genuine force-multiplier for a CEO who moves fast, thinks expansively, and needs a trusted partner to protect his focus and extend his reach. If you are looking for a role where you manage a calendar and book travel, this is not it. If you are looking for a role where you grow into one of the most strategically important positions in the company, read on. The Executive Business Partner serves as the CEO's right hand, not in a support capacity, but in a true operational partnership. You will own his time, filter his information, manage his relationships, and take shared accountability for the execution of his highest-priority initiatives. Job Overview Job Types: Part-time, Full-time Workspace: Work from home Location: Remote (Worldwide) Salary: (USD) $36 an hour Employer: IOR Partners Responsibilities Responsibilities Protect & Optimize the CEO's Time ...
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Customer Support Specialist (IT) - COMPTECH

CompTech is seeking a qualified, cleared, Critical Cloud & Infrastructure IT Support Specialist to support mission-critical cloud and infrastructure environments. This role is responsible for the planning, coordination, and delivery of IT support services, including system installation, configuration, troubleshooting, user assistance, and training, while ensuring high levels of system availability, performance, and security. The specialist supports operations in compliance with DoD cybersecurity policies, FedRAMP, and the Risk Management Framework (RMF), responds to incidents and service requests, and collaborates with engineering, cybersecurity, and operations teams to ensure secure, reliable, and compliant service delivery.

Job Overview

  • Job Types: Part-time, Full-time
  • Workspace: Work from home
  • Location: Remote (Global)
  • Salary: (USD) $36 an hour
  • Employer: CompTech

Responsibilities

  • Diagnosing, analyzing and resolving technical issues in response to customer-reported incidents and service requests, ensuring timely resolution in accordance with established service levels.
  • Performing planning and analysis of IT support workflows and operational processes to improve efficiency, effectiveness, and service quality.
  • Researching, analyzing, and reporting on incident trends, recurring issues, and system performance patterns to support root cause analysis and continuous improvement initiatives.
  • Developing and maintaining problem tracking databases and knowledge repositories to support incident management, reporting, and operational transparency.
  • Creating technical documentation and training materials and conducting computing and information systems training sessions for end users and support staff.
  • Installing, configuring, troubleshooting, and maintaining hardware, software, and peripheral devices in support of enterprise and mission-critical systems.
  • Performing system backup, restoration, and recovery operations to ensure data integrity, system availability, and continuity of operations.
  • Consulting with users and stakeholders to identify system requirements, operational needs, and functional gaps, providing recommendations for solutions.
  • Conducting feasibility studies, alternatives analyses, and trade-off assessments to support technical decision-making and system enhancements.
  • Preparing business cases, technical justifications, and supporting documentation for proposed system improvements or investments.
  • Ensuring strict adherence to DoD and DLA information security and cybersecurity policies, including the application of security controls, risk management principles, and continuous monitoring practices.
  • Supporting compliance with RMF, NIST, and applicable DoD cybersecurity standards, ensuring systems are operated and maintained in a secure and authorized state.

Requirements

Six (6) years of progressive experience in the field of Information Processing including hands – on experience supporting Department of Defense (DoD) IT hosting solutions. Years of experience should encompass:

    • Three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions.
    • Two (2) of which are concentrated, hands-on experience in installing, diagnosing problems, and training customers in the use of software and hardware.
CompTech is committed to building a diverse and inclusive environment in which we recognize and value each other’s differences as well as fostering a culture that promotes its core values: Commitment, Innovation, and Customer Satisfaction. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran. If you require assistance or an accommodation due to a disability, please call Human Resources at (937) 228-2667 or email stefanie.wallace@comptech.com. A CompTech associate will respond to your message as soon as reasonably possible.

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