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University of Freiburg DAAD EPOS Scholarship 2027 in Germany (Fully Funded)

University of Freiburg DAAD EPOS Scholarship 2027 in Germany (Fully Funded) International students are invited to apply for the  University of Freiburg DAAD EPOS Scholarship 2027 in Germany . This is a fully funded opportunity for talented students from developing countries who wish to pursue a master’s degree in Germany. The scholarship is offered for the  MSc Environmental Governance (MEG)  program at the University of Freiburg and is funded by the  DAAD EPOS Scholarship Program . This prestigious scholarship supports young professionals with academic excellence and relevant work experience who are committed to contributing to sustainable development in their home countries. The  University of Freiburg , founded in  1457 , is one of Germany’s oldest and most respected public research universities. Known for excellence in teaching and research, it offers a world-class academic environment for international students. Scholarship Overview Fully Funded Univer...
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Customer Support Specialist - EagleView

Eagleview is a leading provider of aerial imagery, property insights and software that transform the way people work. Eagleview holds more than 300 patents and owns a large geospatial data and imagery library encompassing 94 percent of the US population. Eagleview provides the most accurate data, enabling customers in the government, construction, solar and insurance industries to make timely, informed and better decisions.

The Customer Support Specialist I in the Customer Service Department will answer questions over email, live webchat, and on the phone about general account information, billing, and order statuses. Specialists are empowered to resolve almost any of our customers’ concerns with a focus on first-call resolution. We focus on training from the beginning, and we give our workforce members the tools they need to succeed long-term.

Job Overview

  • Job Types: Part-time, Full-time
  • Workspace: Work from home
  • Location: Remote (Worldwide)
  • Salary: (USD) $17.00 an hour
  • Employer: EagleView

Responsibilities

  • Answer inbound calls, emails, and chats from potential customers and existing clients.
  • Quickly assesses customer issues to provide accurate support.
  • Explores and understands customers’ needs and exceed their expectations.
  • Complete all required training courses and stay informed about company news and department processes and procedures.
  • Maintains a high standard of professionalism with our customers.
  • Adheres to department performance goals and production standards.
  • Able to work independently, while knowing how/when to handle or escalate critical customer issues.
  • Maintains individual performance relative to traceable metrics, and quality standards in relation to department goals and objectives.
  • Ability to execute Tier One responsibilities such as order entry and basic account management and post-delivery support tasks with coaching.
  • Other duties as assigned.

Requirements

  • Minimum of 1 year of Customer Service experience.
  • Minimum of 1 year of experience with SalesForce or other CRM applications
  • Must be at least 18 years of age
  • High School Diploma or equivalent (GED)
  • Weekend

Preferred Qualifications

  • Able to work in fast-paced environment and easily pivot with changing business needs.
  • Knowledgeable with Microsoft Office Suite (Excel, Outlook, and Word).
  • Computer savvy and able to navigate multiple applications at the same time.
  • Able to work under pressure and remain flexible to changing schedules and demands.
  • Robust verbal and interpersonal communication skills.
  • Detail-oriented, organized, and able to multi-task.
  • Capable of managing challenging customers and building rapport.
  • Able to deescalate issues efficiently and appropriately.

FOR MORE REMOTE JOB OPPORTUNITIES FOLLOW OUR TELEGRAM CHANNEL

APPLY FOR THIS POSITION

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