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Customer Service Associate - Eco Global

The Customer Service Associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner. You will apply your multitasking skills by listening and speaking to customers, navigating computers, and typing call documentation simultaneously. You will have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated and have excellent people skills. Job Overview Job Types: Part-time, Full-time Work Setting: Work from home Location: Remote (Global) Salary: Competitive Pay Employer: Eco Global Responsibilities Attending training sessions to grow knowledge of product and to develop customer service skills. Resolving phone, walk-in, mail, fax, and email customer inquiries. Processing and logging incoming calls into CRM syst...
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Research Analyst – Blockworks

 Company Overview

Blockworks is a prominent media and research platform that specializes in digital assets, blockchain innovation, and financial transformation in the Web3 era. Established in 2018, Blockworks has rapidly evolved into a key player in the decentralized finance (DeFi) and cryptocurrency media ecosystem. The company reaches millions of investors and industry experts monthly through insightful articles, research reports, newsletters, and world-class podcasts.

Blockworks is also known for producing major industry events like the Permissionless and Digital Asset Summit conferences, which attract the most respected voices in the blockchain space. With a strong emphasis on high-quality journalism, in-depth research, and reliable market data, Blockworks is on a mission to make crypto accessible, understandable, and investable.

Their team is fully remote with optional workspace access in New York City, allowing them to attract top talent across the globe. They are committed to fostering a curious, analytical, and forward-thinking culture that thrives on collaboration, data, and transparency.


Job Overview

  • Job Title: Research Analyst
  • Company: Blockworks
  • Job Type: Full-Time (Exempt)
  • Work Location: Remote 
  • Experience Level: Mid-Level (2+ years)
  • Salary: USD 120,000/year

As a Research Analyst at Blockworks, you will be responsible for investigating emerging crypto protocols, authoring long-form research content, engaging with key ecosystem players, and helping institutional clients and subscribers navigate the ever-evolving world of Web3. This is a high-impact role that places you at the epicenter of crypto innovation.


Key Responsibilities

1. Long-Form Research

You will produce in-depth research reports on blockchain ecosystems, token economics, layer 1 & 2 protocols, DeFi applications, NFTs, governance structures, and more. These reports are designed for institutional readers, financial analysts, and long-term investors looking to make informed decisions.

2. On-Chain Data Analysis

Use tools like Dune Analytics, Flipside Crypto, and Nansen to extract and interpret blockchain data. Your insights will be powered by SQL, Python, or other analytics tools that provide actionable intelligence.

3. Primary Research & Networking

Interview protocol developers, project leads, crypto founders, and investors to collect primary data. Attend conferences (virtually or in-person) and join DAOs and community forums to keep your finger on the pulse of market sentiment.

4. Thought Leadership & Publishing

Regularly publish market outlooks, token reviews, and macro-crypto commentary through Blockworks' newsletters, X (formerly Twitter), Telegram, and other social platforms.

5. Dashboard & Tool Collaboration

Work with internal engineering and data teams to create dashboards and visualizations that supplement your written research.

6. Internal Collaboration

Partner with editorial, marketing, and podcast teams to align on timely research themes and promote findings to a wider audience.

7. Monitoring Trends

Track major market shifts, regulatory announcements, emerging narratives, and ecosystem funding to proactively inform readers of new opportunities and risks.


Key Requirements

Domain Expertise: 2+ years of experience in crypto, traditional finance, data analytics, or management consulting with strong Web3 familiarity.

Writing Skills: Ability to synthesize technical details into engaging and digestible content tailored for a savvy but diverse audience.

Technical Knowledge: Proficiency with tools like SQL, Python, R, or spreadsheet modeling. Experience with blockchain data aggregators like Dune, Flipside, or Token Terminal is a plus.

Curiosity & Independence: Self-driven learner who thrives in a fast-paced, ambiguous environment and is passionate about exploring decentralized systems.

Community Exposure: Active in online crypto forums, DAO discussions, or DeFi research circles.

Communication: Strong interpersonal skills for conducting interviews and working across distributed teams.

Education: Degree in finance, economics, computer science, engineering, or equivalent practical experience.


A Day in the Life

Imagine starting your day scanning Ethereum gas prices, reading about Solana validator updates, and diving into a new Cosmos-based protocol. You hop on a call with a project founder to discuss their novel incentive mechanisms, followed by writing a 2,000-word deep dive comparing zk-rollups and optimistic rollups. By the afternoon, you're editing a dashboard you built to show real-time staking yields across protocols.

Later, you join a team sync to brainstorm content for the next research newsletter, followed by publishing a Twitter thread that garners hundreds of reposts. Your work directly influences readers and helps institutional clients make capital allocation decisions.


Ideal Candidate Persona


You are:

  • An analytical thinker with strong opinions loosely held.
  • Genuinely excited about the future of decentralized networks.
  • Able to explain difficult concepts without oversimplifying them.
  • Comfortable with data, APIs, and SQL but also love storytelling.
  • Not afraid of ambiguity; in fact, you thrive in it.
  • Constantly curious, often going down protocol rabbit holes for fun.

Why Join Blockworks?


1. Mission-Driven Impact

Your research directly shapes how investors, builders, and institutions understand and navigate crypto markets.

2. Competitive Compensation
  • Base Salary: $120,000/year
  • 100% health, dental, and vision coverage for employees and dependents
  • 14 weeks of paid parental leave
  • Hardware and learning stipends

3. Remote Flexibility

Work from anywhere in the U.S. with access to a collaborative NYC office if desired.

4. Inclusive, Fast-Paced Culture

At Blockworks, diversity of thought is encouraged, and experimentation is a part of daily life.

5. Leadership & Growth

You will work alongside industry veterans, data scientists, economists, and journalists who are just as passionate about decentralization as you are.


How to Apply

1. Prepare Your Documents:

  • Updated resume (highlighting crypto experience and writing samples)
  • Portfolio or links to previously published content
  • Custom cover letter addressing your passion for Web3


2. Visit the Official Posting: Go to Blockworks Careers or apply directly through Himalayas or AshbyHQ.


3. Interview Process:

  • Introductory call
  • Writing & analysis assessment
  • Interviews with the research and editorial team
  • Culture fit call with leadership


4. Deadline:

Rolling applications, but early application is advised.


Conclusion

The Research Analyst position at Blockworks offers a rare opportunity to be a thought leader in a space that’s redefining finance, data, and governance. With top-tier benefits, a remote-first culture, and unmatched exposure to crypto’s brightest minds, this role is ideal for someone who wants to turn curiosity into career capital.

APPLY TODAY and help shape the next generation of decentralized finance, one research piece at a time.

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