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Virtual Administrative Assistant - Janiper Street Tutoring

We are seeking highly organized and detail oriented Virtual Administrative Assistant to support our team remotely. In this role, you will be the backbone of daily operations, ensuring smooth communication, efficient onboarding of new clients, manage all schedules and logistics, and provide exceptional client support as we grow. Your proactive approach and adaptability will help keep our business running seamlessly. This position offers an exciting opportunity to contribute to a small but growing team of tutors that work with students with learning disabilities. Hours are minimal, approximately 1-5 per week on average to support the small team. This position is virtual, but we are based Mill Creek, WA. It is a plus if you are located locally and able to visit the office on rare occasions. Job Overview Job Types: Part-time, Full-time Work Setting: Work from home Location: Remote (Anywhere) Salary: (USD) $20 an hour Employer: Janiper Street Tutoring Responsibilities Manage calendar sch...
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Customer Service Representative - ResMed

We’re looking for a customer-focused Customer Service Representative to support testing, scheduling, and customer service operations in a fast-paced healthcare environment.

Customer Service Representative provide exceptional customer and patient support via phone, live chat, and email. This role is responsible for guiding customers through website tools and testing device upload processes while resolving data upload issues as they arise.

Agents support DME customers with navigating the website and troubleshooting technical concerns, as well as assisting physician offices with patient and order-related inquiries. The ideal candidate is service-oriented, detail-focused, and committed to delivering a high-quality customer experience.

This position plays a key role in ensuring customer and user satisfaction through clear communication, technical support, and timely issue resolution.

Job Overview

  • Job Types: Part-time, Full-time
  • Work Setting: Work from home
  • Location: Remote (Anywhere)
  • Salary: Competitive Compensation
  • Employer: ResMed

Responsibilities

  • Answer inbound calls, chats, and emails to support customers with testing tools and uploads

  • Handle overflow scheduling calls

  • Troubleshoot Overnight Pulse Oximetry upload issues

  • Process and validate test orders, physician updates, and faxed results

  • Work shared departmental queues and assist with cross-training as needed

Requirements

  • 1+ year of preferred customer service or support experience, preferred.

  • High school diploma

  • Proficiency in Excel and MS Office

  • Knowledge of oximetry/sleep testing equipment a plus

  • Excellent phone presence, attention to detail, and multitasking skills

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

APPLY FOR THIS POSITION

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