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Virtual Administrative Assistant - Janiper Street Tutoring

We are seeking highly organized and detail oriented Virtual Administrative Assistant to support our team remotely. In this role, you will be the backbone of daily operations, ensuring smooth communication, efficient onboarding of new clients, manage all schedules and logistics, and provide exceptional client support as we grow. Your proactive approach and adaptability will help keep our business running seamlessly. This position offers an exciting opportunity to contribute to a small but growing team of tutors that work with students with learning disabilities. Hours are minimal, approximately 1-5 per week on average to support the small team. This position is virtual, but we are based Mill Creek, WA. It is a plus if you are located locally and able to visit the office on rare occasions. Job Overview Job Types: Part-time, Full-time Work Setting: Work from home Location: Remote (Anywhere) Salary: (USD) $20 an hour Employer: Janiper Street Tutoring Responsibilities Manage calendar sch...
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Customer Service Representative - TruBridge

The Customer Service roles are responsible for providing TruBridge Contact Center Support to clients Early Out Service patients.
Essential Functions for Customer Service Representative

Job Overview

  • Job Types: Part-time, Full-time
  • Work Setting: Work from home
  • Location: Remote
  • Salary: To be determined
  • Employer: TruBridge

Responsibilities

  • Responsible for consistently meeting production standards for inbound and outbound calls
  • Responsible for consistently meeting quality assurance standards.
  • Maintains quality customer service by following company policies and procedures as well as policies and procedures specific to each customer
  • Updates job knowledge by participating in company offered education opportunities and gains proficient knowledge and understanding of services and information systems.
  • Protects customer information by keeping all information confidential.
  • Processes miscellaneous paperwork and documentation.
  • Effectively communicates with callers to for account resolution by assisting individuals with medical billing questions, financial assistance programs, setting up payment plans and processing payments while maintaining a professional level of customer service
  • Schedules call backs as needed.
  • Be a collaborative team member.
  • Assist with additional tasks as assigned by supervisor or call center management.

Requirements

  • Excellent communication (written and oral) and interpersonal skills.
  • Strong organizational, multi-tasking, and time-management skills.
  • Must be detail oriented and able to follow through on issues to resolution.
  • Must be able to act both independently and as a team member.
  • High School Diploma or equivalent combination of education and relevant experience needed.
Preferred Qualifications:
  • One year or more provide customer service support over the phone in remote setting.

APPLY FOR THIS POSITION

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