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Customer Support Specialist - Espresa

Espresa is the only personal benefits platform that delivers a global and all-in-one experience for HR, people teams, and employees. With a core focus on Lifestyle Spending Accounts (LSAs) and a complimentary, modular suite of solutions focused on total wellbeing, recognition, and community, Espresa powers Great Places to Work® while making heroes out of HR teams. As a Customer Support Specialist, you will be at the forefront of our commitment to service excellence. Your primary role will be to provide prompt and successful resolution of support queries across multiple channels including email, phone, and messaging. You will execute a variety of tasks including responding to member inquiries about their program, managing escalations, interfacing directly with enterprise customers, and maintaining high levels of customer satisfaction (CSAT). This position is goal-oriented with specific targets for solves per month and CSAT scores, ensuring our members receive the best service possible. ...
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Remote Office Assistant - The Lung and Sleep Center Of North Texas

We are seeking a dependable and detail-oriented Remote Office Assistant to support daily administrative operations from a virtual environment. This role involves handling clerical tasks, managing communications, organizing files, and assisting team members to ensure smooth business operations.

This is an ideal entry-level role for candidates who are organized, tech-savvy, and able to multitask effectively.

Job Overview

  • Job Types: Part-time, Full-time
  • Work Setting: Work from home
  • Location: Remote (Global)
  • Salary: $18 - $22 an hour
  • Employer: The Lung and Sleep Center of North Texas

Responsibilities

  • Manage emails, messages, and basic customer inquiries.
  • Schedule appointments, meetings, and maintain calendars.
  • Perform data entry and update company records.
  • Organize and maintain digital files and documents.
  • Assist with preparing reports, spreadsheets, and presentations.
  • Coordinate virtual meetings and take notes when needed.
  • Support team members with administrative tasks.
  • Track tasks, deadlines, and project updates.
  • Handle basic order processing or office logistics (if applicable).Requirements

Requirements

  • High school diploma or equivalent.
  • Experience in administrative, office, or customer service experience.
  • Strong communication and organizational skills.
  • Basic computer and typing skills.
  • Ability to work independently and meet deadlines.
  • Reliable internet connection and home workspace.

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