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Customer Service Representative - Akina Pharmancy

The  Customer Service Representative (CSR)  is a vital member of the Akina Pharmacy team, dedicated to delivering exceptional service to patients, providers, and healthcare partners. As the first point of contact, the CSR ensures inquiries, order confirmations, and issue resolutions are handled promptly, professionally, and with empathy, always striving to enhance the customer experience. This role involves managing a high volume of inbound and outbound communications, accurately documenting customer and patient information, and supporting the seamless workflow of prescription orders. Success in this position requires excellent communication skills, attention to detail, and the ability to meet performance metrics such as call quality, average handle time, and first-call resolution rates. At Akina Pharmacy, we value individuals who embody our core identity values of  Excellence Always, Go-Getter’s Unite, Compassion For All, and Called To Serve.  If you thrive in a fas...
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Administrative Assistant - JR Paralegal

JR Paralegal (JRP) is a boutique, virtual paralegal and legal operations support agency. As the business continues to grow, the founder is looking for a reliable, organized, and proactive personal assistant to support her day to day. This is a direct support role, not a client-facing paralegal position.

About the role

This is a 1099 independent contractor position with hours increasing as the working relationship develops. This is a flexible role where only an hour or two will be needed per day to start. Hours will range from 5 to 20 per week depending on demand and workload. This is a grow-into-it role with room to expand. If you are someone who thrives on being one step ahead, keeping things running smoothly behind the scenes, and communicating clearly without being hand-held, this may be a great fit.

Job Overview

  • Job Types: Part-time, Full-time
  • Work Setting: Work from home
  • Location: Remote (Worldwide)
  • Salary: (USD) $20 - $24 an hour
  • Employer: JR Paralegal

Responsibilities

  • Inbox monitoring, organization, and follow-up coordination
  • Calendar and scheduling management including appointments, calls, and deadlines
  • Task tracking and to-do list management across personal and business priorities
  • Social media support including drafting, scheduling, and basic content management
  • Data entry and document proofreading to maintain accurate records and clear communications
  • Support with basic bookkeeping tasks including invoicing and expense tracking using QuickBooks or similar
  • Keeping the owner organized and on track day to day

Requirements

  • 3+ years of experience as a personal assistant, executive assistant, or administrative assistant; experience in a legal or professional services environment preferred
  • Exceptionally organized with strong attention to detail and excellent proofreading skills
  • Proactive and self-directed. You do not wait to be told twice
  • Strong written and verbal communication skills with professional phone etiquette. You can draft a professional email independently
  • Tech savvy is non-negotiable. Proficient in Google Workspace and Microsoft Office Suite including Word, Excel, and Outlook, and comfortable picking up new platforms quickly
  • Experience with social media platforms and basic content scheduling tools
  • Familiarity with QuickBooks or similar bookkeeping software is a plus
  • Familiarity with tools like Clio, Asana, or similar platforms a plus
  • Bilingual abilities are a plus
  • Discretion is mandatory. You will have access to sensitive personal and business information

FOR MORE REMOTE JOB OPPORTUNITIES FOLLOW OUR TELEGRAM CHANNEL

APPLY FOR THIS POSITION

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