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Customer Service Associate - Eco Global

The Customer Service Associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner. You will apply your multitasking skills by listening and speaking to customers, navigating computers, and typing call documentation simultaneously. You will have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated and have excellent people skills. Job Overview Job Types: Part-time, Full-time Work Setting: Work from home Location: Remote (Global) Salary: Competitive Pay Employer: Eco Global Responsibilities Attending training sessions to grow knowledge of product and to develop customer service skills. Resolving phone, walk-in, mail, fax, and email customer inquiries. Processing and logging incoming calls into CRM syst...
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Content Writer at Online River

We are looking for a talented and creative Content Writer to join our team. The ideal candidate will be responsible for producing engaging, high-quality written content across a range of topics and formats. You will work closely with the marketing team, product managers, and other stakeholders to ensure that our content aligns with brand voice, messaging, and business goals. This role requires excellent research skills, creativity, and attention to detail.

Key Responsibilities

  • Content Creation: Write clear, concise, and engaging content for blogs, websites, social media, product descriptions, email campaigns, and other marketing materials.
  • Research: Conduct thorough research on industry-related topics to produce accurate, fact-based content.
  • SEO Optimization: Implement SEO best practices in all content to improve organic search rankings and drive traffic to the website.
  • Content Strategy: Collaborate with the marketing team to develop and execute content strategies that meet business objectives.
  • Editing & Proofreading: Revise, edit, and proofread content to ensure grammatical accuracy, clarity, and consistency.
  • Content Management: Use content management systems (CMS) to upload, organize, and publish content across digital platforms.
  • Audience Engagement: Tailor content to target audiences, ensuring relevancy and engagement for different demographics.
  • Brand Consistency: Ensure that all content aligns with the company’s brand guidelines, tone, and messaging.
  • Trend Monitoring: Stay updated with industry trends, competitor activities, and audience preferences to inform content creation.
  • Cross-functional Collaboration: Work with designers, marketing specialists, and product teams to develop comprehensive content pieces.

Skills, Knowledge and Expertise

  • Proven experience as a content writer or similar role.
  • Excellent writing, editing, and proofreading skills.
  • Familiarity with SEO and keyword optimization techniques.
  • Ability to conduct thorough research on various topics.
  • Experience with content management systems (CMS) such as WordPress.
  • Strong time management skills and ability to meet deadlines.
  • Creativity and an eye for detail.

Benefits

Medical Insurance

The coverage begins for the employee the on the first of the month following the first full 30 days of full-time employment for employees and their eligible dependents
Cost to the employee to participate in the plan varies by the coverage selection and the number of dependents; and may be subject to collective bargaining agreement
The employee may also elect to opt out of the County's medical insurance if proof of coverage is provided
Under this arrangement, the employee is provided with an annual opt out payment.

Vision and Prescription

The coverage begins for the employee on the first of the month following the first full 30 days of full-time employment for employees and their eligible dependents
Contributions may vary, subject to collective bargaining agreement.

Dental Coverage

The coverage begins for the employee on the first of the month following the first full 30 days of full-time employment for employees and their eligible dependents
Contributions may vary, subject to collective bargaining agreement.

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