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Customer Service Associate - Eco Global

The Customer Service Associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner. You will apply your multitasking skills by listening and speaking to customers, navigating computers, and typing call documentation simultaneously. You will have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated and have excellent people skills. Job Overview Job Types: Part-time, Full-time Work Setting: Work from home Location: Remote (Global) Salary: Competitive Pay Employer: Eco Global Responsibilities Attending training sessions to grow knowledge of product and to develop customer service skills. Resolving phone, walk-in, mail, fax, and email customer inquiries. Processing and logging incoming calls into CRM syst...
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Virtual Support Team/ Help Center at Online River

 As an Administrative Assistant you'll: Assist with scheduling for executives and other staff as necessary; Assist finance director with reports, collecting data, etc; Manage and post job-ads across internal and external platforms; Serve as the primary point of contact and manage relationships with building management and vendors; Negotiate and manage vendor contracts

Key Responsibilities

  • Answer and direct phone calls, emails, and other inquiries.
  • Organize and schedule appointments and meetings.
  • Maintain contact lists, files, and records.
  • Prepare reports, presentations, and memos.
  • Assist in the preparation of regularly scheduled reports.
  • Order office supplies and maintain inventory.
  • Liaise with executive and senior administrative assistants to handle requests and queries from senior managers.
  • Assist with various administrative tasks such as data entry, proofreading, and project coordination.

Skills, Knowledge and Expertise

  • 2 to three years experience as an Administrative Assistant or Office Admin Assistant
  • Excellent time management skills and ability to prioritize work
  • Strong organizational skills with attention to detail
  • Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint)
  • Excellent written and verbal communication skills

This is a great opportunity for someone who enjoys multitasking in a dynamic and fast-paced environment.

Benefits

Medical Insurance

The coverage begins for the employee the on the first of the month following the first full 30 days of full-time employment for employees and their eligible dependents
Cost to the employee to participate in the plan varies by the coverage selection and the number of dependents; and may be subject to collective bargaining agreement
The employee may also elect to opt out of the County's medical insurance if proof of coverage is provided
Under this arrangement, the employee is provided with an annual opt out payment.

Vision and Prescription

The coverage begins for the employee on the first of the month following the first full 30 days of full-time employment for employees and their eligible dependents
Contributions may vary, subject to collective bargaining agreement.

Dental Coverage

The coverage begins for the employee on the first of the month following the first full 30 days of full-time employment for employees and their eligible dependents
Contributions may vary, subject to collective bargaining agreement.

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