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Executive Assistant - Symentra Financial

Symetra has an exciting opportunity to join our team as an  Executive Assistant  in our Law and Compliance Department! About the role We are seeking a highly organized and discreet Executive Assistant to support and anticipate the needs of senior leadership within the Law and Compliance Department(s). This role serves as a trusted partner to the Executive(s) and team, ensuring seamless day-to-day support while managing sensitive and confidential information with the highest level of professionalism, discretion, and sound judgment. The role involves managing complex administrative tasks; coordinating meetings, travel, and communications; and supporting various department operations. Job Overview Job Types: Part-time, Full-time Work Setting: Work from home Location: Remote (Global) Salary: $32.00 - 54.00 an hour Employer: Symentra Financial Responsibilities Manage Compliance senior leadership calendars, schedule meetings, resolve scheduling conflicts, and prioritize competing...
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Onboarding Specialist - Effectual

The Employee Onboarding Specialist is a newly created role at Effectual, designed to own the day-to-day operational execution of our employee onboarding program. As we scale, consistency and quality in how we welcome and integrate new hires is critical — both to the employee experience and to our ability to deliver for clients.

This role sits within the HR team and works closely with the HR Generalist, who serves as the Onboarding Program Owner. You will be the primary point of contact for new hires from offer acceptance through their 90-day milestone, ensuring every person who joins Effectual feels supported, informed, and set up for success.

This is a high-visibility, high-impact role for someone who is organized, people-oriented, and energized by building something from the ground up.

Job Overview

  • Job Types: Part-time, Full-time
  • Work Setting: Work from home
  • Location: Remote (Global)
  • Salary: $29.00 per hour
  • Employer: Effectual

Responsibilities

Pre-Boarding & New Hire Setup

  • Serve as the first HR point of contact for new hires from offer acceptance through Day 1
  • Initiate IT setup ticket immediately upon offer acceptance — laptop/VDI, system accounts, software licensing — and confirm completion with IT at least 1 business day before the new hire's start date
  • Monitor IT ticket status and escalate to the HR Generalist if SLA is missed
  • Create and configure new hire records in ADP Workforce Now
  • Enroll new hires in Udemy Business and assign the Universal Core learning path (Path 1) on or before Day 1; assign department-specific path (Path 2 or 3) at the start of Week 1
  • Create the new hire's Jira onboarding board using the appropriate department template; assign all tasks to the new hire and set yourself as watcher
  • Coordinate buddy program assignments with hiring managers; confirm buddy is assigned at least 3 days before start date, notify the buddy, and share the buddy guide
  • Confirm hiring manager has sent a personal welcome message to the new hire before Day 1
  • Send welcome email with Day 1 logistics, system access details, and first-week overview

 

Orientation & Integration Support

  • Conduct a Day 1 check-in with every new hire to confirm access is functional, answer questions, and set a welcoming tone; escalate any IT access failures as P1 same-day
  • Monitor Jira onboarding boards daily — flag overdue or blocked tasks within 24 hours
  • Track Udemy path completion throughout orientation and send reminders for overdue courses
  • Coordinate 30, 60, and 90-day milestone check-in conversations with new hires
  • Distribute Manager Satisfaction Surveys and New Hire Experience Surveys at each milestone
  • Send milestone reminders to hiring managers at 30, 60, and 90 days; escalate non-response directly to the HR Generalist
  • Track buddy check-in completion weekly; flag missed check-ins to the HR Generalist
  • Escalate concerns, disengagement signals, or onboarding red flags to the HR Generalist promptly — do not hold these

Program Coordination & Tracking

  • Maintain the New Hire Tracker for all active new hires — update status, milestone completions, Jira board links, and delivery-ready certification
  • Keep the Buddy Tracker current and initiate spot bonus or incentive processing upon buddy program completion
  • Contribute data to the HR Generalist for quarterly onboarding performance reports
  • Ensure consistency across department tracks — the experience quality should be the same whether a new hire is in Delivery, PMO, or any future department track
  • Support the HR Generalist in identifying process gaps and continuous improvement opportunities
  • Manage onboarding schedules and logistics for all active new hires simultaneously

Requirements

  • 2+ years of experience in HR coordination, onboarding, people operations, or a related role
  • Proficiency with ADP Workforce Now or a comparable HRIS platform
  • Experience working in or supporting a Greenhouse (or similar ATS) environment
  • Strong organizational skills with a demonstrated ability to manage multiple new hires and timelines simultaneously
  • Excellent written and verbal communication — you are the face of HR for every new employee
  • Comfortable operating in a fully remote, distributed workforce environment
  • High attention to detail and a process-oriented mindset
  • Ability to manage up and across — comfortable sending reminders to hiring managers and escalating when deadlines are missed

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