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Customer Support Representative - Ninja Customer Care Inc

Ninja Customer Care is hiring!  We are looking for a Customer Support Representative to manage inbound customer service, de-escalation, and outbound follow-ups for e-commerce and subscription accounts. Job Overview Job Types: Part-time, Full-time Workspace: Work from home Location: Remote (Global) Salary: (USD) $3 an hour Employer: Ninja Customer Care Inc Responsibilities Handle inbound customer service inquiries (voice, chat, email) Assist with orders, billing, shipping, and subscriptions Resolve customer concerns professionally Follow up on incomplete orders and failed payments Document all customer interactions accurately Follow QA standards and compliance guidelines Requirements At least 1-year BPO or call center experience Strong English communication skills Experience handling difficult customers Willing to work in US night shift Preferred: E-commerce or subscription support experience Retention or sales/recovery background CRM or ticketing tool experience Work From Home Req...
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Virtual Administrative Assistant - Optimyl Benefits

Let’s change healthcare together!

At Optimyl Benefits, we provide accessible, high-quality, and easy-to-use healthcare plans for small employers. We partner closely with the broker community to help employers offer competitive benefits without unnecessary complexity.

Job Overview

  • Job Types: Part-time, Full-time
  • Work Setting: Work from home
  • Location: Remote (Worldwide)
  • Salary: (USD) $20 - $25 an hour
  • Employer: Optimyl Benefits

The Administrative Assistant will support the sales team in servicing independent brokers marketing the Company’s products, reporting to the Director of Sales Operations. The role will facilitate critical processes throughout the entire new business flow on behalf of the Regional Sales Directors.

Responsibilities

  • Data entry of quoting and underwriting information
  • Efficiently deliver requested quotes accurately and by agreed-upon deadlines
  • Perform in-depth reviews of paperwork to ensure documentation for prospective clients and work with sales staff to obtain the necessary information.
  • Support a set of Sales Directors in a team environment
  • Other duties as assigned

Requirements

  • Proficient in Word, Excel, and PowerPoint
  • Self-motivated – ability to work successfully without ongoing supervision
  • Strong time management and organizational skills
  • Above-average attention to detail
  • Strong customer service skills
  • Strong communication and organizational skills
  • High School Graduate or GED
  • Fluent in English
  • Exposure to health insurance is a plus

APPLY FOR THIS POSITION

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