The Customer Service Representative (CSR) is a vital member of the Akina Pharmacy team, dedicated to delivering exceptional service to patients, providers, and healthcare partners. As the first point of contact, the CSR ensures inquiries, order confirmations, and issue resolutions are handled promptly, professionally, and with empathy, always striving to enhance the customer experience. This role involves managing a high volume of inbound and outbound communications, accurately documenting customer and patient information, and supporting the seamless workflow of prescription orders. Success in this position requires excellent communication skills, attention to detail, and the ability to meet performance metrics such as call quality, average handle time, and first-call resolution rates. At Akina Pharmacy, we value individuals who embody our core identity values of Excellence Always, Go-Getter’s Unite, Compassion For All, and Called To Serve. If you thrive in a fas...
We are seeking a Deal Hunter and Content Writer who thinks like a performance marketer and writes like a friend with great taste. You’ll be part of a team that handpicks deals we’d actually buy, using data and AI to ensure the deals you post are the right ones, at the right time, for the right audience.
This is not a passive content role. You’ll own your merchant portfolio, track your performance, and bring creative judgment to everything you publish.
Job Overview
- Job Types: Part-time, Full-time
- Work Setting: Work from home
- Location: Remote (Anywhere)
- Salary: (USD) $21 - $35 an hour
- Employer: Brad's Deals
Responsibilities
- Discover, write, and publish deals across a portfolio of 800+ retailers, with speed, accuracy, and editorial voice.
- Use AI tools (e.g., Claude) daily to research products, generate deal angles, review drafts, and surface performance insights.
- Monitor your own RoAS, conversion trends, and merchant performance, and use that data to make smarter posting decisions every day.
- Expand coverage beyond established, high-volume merchants by finding creative angles for new and emerging brands.
- Collaborate with Sales and Partner Development to turn exclusive offers and negotiated deals into high-performing content.
- Uphold Brad’s Deals editorial standard: we only post what we’d recommend to friends and family.
Requirements
- Sharp writing skills and fast editorial instincts. You can write clearly, quickly, and in a distinct voice.
- Demonstrated strong AI fluency. You’ve actively used AI tools in your daily workflow to improve speed, quality, and outcomes.
- Commercial awareness. You understand the difference between a great deal for readers and a great deal for the business, and you know how to find both.
- Deep knowledge of online retail, pricing dynamics, and consumer behavior.
- Strong skepticism for fake markdowns and inflated pricing.
- The ability to work a nontraditional full-time schedule that includes weekend coverage and holidays, with some flexibility during the week.
If you want to challenge the ordinary and love what you do, please consider applying for this great opportunity to join the Brad's Deals team!
Comments
Post a Comment
We welcome respectful and relevant comments. Please avoid spam, offensive language, or self-promotion. Comments are moderated before publishing.