The Customer Service Associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner. You will apply your multitasking skills by listening and speaking to customers, navigating computers, and typing call documentation simultaneously. You will have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated and have excellent people skills. Job Overview Job Types: Part-time, Full-time Work Setting: Work from home Location: Remote (Global) Salary: Competitive Pay Employer: Eco Global Responsibilities Attending training sessions to grow knowledge of product and to develop customer service skills. Resolving phone, walk-in, mail, fax, and email customer inquiries. Processing and logging incoming calls into CRM syst...
We are looking for a talented and creative Content Writer to join our team. The ideal candidate will be responsible for producing engaging, high-quality written content across a range of topics and formats. You will work closely with the marketing team, product managers, and other stakeholders to ensure that our content aligns with brand voice, messaging, and business goals. This role requires excellent research skills, creativity, and attention to detail. Key Responsibilities Content Creation : Write clear, concise, and engaging content for blogs, websites, social media, product descriptions, email campaigns, and other marketing materials. Research : Conduct thorough research on industry-related topics to produce accurate, fact-based content. SEO Optimization : Implement SEO best practices in all content to improve organic search rankings and drive traffic to the website. Content Strategy : Collaborate with the marketing team to develop and execute content strategies that meet busines...