The Customer Service Associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner. You will apply your multitasking skills by listening and speaking to customers, navigating computers, and typing call documentation simultaneously. You will have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated and have excellent people skills. Job Overview Job Types: Part-time, Full-time Work Setting: Work from home Location: Remote (Global) Salary: Competitive Pay Employer: Eco Global Responsibilities Attending training sessions to grow knowledge of product and to develop customer service skills. Resolving phone, walk-in, mail, fax, and email customer inquiries. Processing and logging incoming calls into CRM syst...
We’re Robert C. Davis and Associates (RCDA Consulting), a small, dynamic contact center consulting firm based in Atlanta, Georgia. For nearly five decades, we’ve helped call centers and service-driven businesses optimize customer experience, sales, retention, and operations. Our team operates virtually across multiple countries, and we’re currently seeking a proactive, reliable Virtual Executive Assistant to replace our longtime EA, who is retiring soon. This role offers a great mix of executive administrative support, full-service bookkeeper, payroll processing, and occasional projects—ideal for a detail-oriented professional who thrives on financial accuracy, organization, and variety in a supportive remote environment. Location: 100% Remote / Virtual – Open to applicants from anywhere in the world! The only strict requirement is strong availability and responsiveness during Eastern Time Zone (EST) business hours for calls, emails, meetings, and real-time support. Job Overview Job Ty...